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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Brady

Kim Brady

April 3, 2026

5  out of  5
rating by Kim Brady
"After 20 years, we decided to switch insurance companies. Karla made the process seamless and we are saving on our premiums! Highly recommend."
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Jeffrey Tammen

April 1, 2026

5  out of  5
rating by Jeffrey Tammen
"Always easy to work with. My go to is Karla. She goes above and beyond. Thanks!!"
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Tana Ivey

February 5, 2026

5  out of  5
rating by Tana Ivey
"Karla Deville-Bowie at Kenny Smith office is the best! I have worked with this office for many years and if we need anything Kenny and Karla is there to help, most of the time they know what we need before we even call. Give Karla a call and she will handle things for you! Thank you, Kenny Smith, Karla Deville-Bowie and all the staff for making things easier for us at Floors Unlimited of Alexandria."
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Bubba Krischke

February 4, 2026

5  out of  5
rating by Bubba Krischke
"Karla has been there for us any time we need something or have questions. We greatly appreciate all that Kenny Smith insurance does for us."
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John Bennett

January 28, 2026

5  out of  5
rating by John Bennett
"Great nice people and very pleasant"
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Apryl Price

January 21, 2026

5  out of  5
rating by Apryl Price
"Have had excellent experience with all transferring our insurance. Very helpful and kind in all our insurance needs. Maura has been wonderful helping me with our homeowners insurance also. Everyone I’ve talk to has been super nice and very helpful! Great office to work with!!!!"
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Clayton Steortz

December 18, 2025

5  out of  5
rating by Clayton Steortz
"Heather Dean is always attentive, responsive, and helpful with whatever needs arise. I have my auto, home, equipment and business insurance with State Farm and Heather is one of top reasons for that."
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Owen Malone

December 17, 2025

5  out of  5
rating by Owen Malone
"My rep that I talk with on all my insurance needs and questions is with Karla. She is always there to help me with anything I bring to her. Kenny is one lucky agent to have her"
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James Clarksr

December 12, 2025

5  out of  5
rating by James Clarksr
"They or great people in there and they make sure they help in any way they can and make sure they get the lowest price possible thanks kenny smith and all his staff"
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Kathy Wempren

October 30, 2025

5  out of  5
rating by Kathy Wempren
"Karla is always so helpful."
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Charlea Edwards

October 17, 2025

5  out of  5
rating by Charlea Edwards
"Everyone that works there are so sweet and always go above and beyond to help fix any problem or help you understand anything!"
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Lance Lacaze

October 14, 2025

5  out of  5
rating by Lance Lacaze
"Great staff and Kenny is the man!"
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Angel Evans

October 13, 2025

5  out of  5
rating by Angel Evans
"We love working with Kenny and his staff and have been using them for over 20 years. They are always professional and knowledgeable about our insurance needs."
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Kaneedra Carter

October 13, 2025

5  out of  5
rating by Kaneedra Carter
"The very best agent and office employees ever... s/o to Kenny, Brittany, and Mrs Carla"
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BDC Tree Service

October 13, 2025

5  out of  5
rating by BDC Tree Service
"has been my Agent since I was 18 years old has always handled business"
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Amanda Dupar

October 1, 2025

5  out of  5
rating by Amanda Dupar
"Kenny Smith has been my agent for 21 years. He and his staff (especially Mrs Karla) go above and so far beyond for their customers! They will always be in the forefront with any issue, complete with answers to any questions. THEY are always willing to bridge the gap between the customer and the agency!! I absolutelynlove this firm!!!"
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Monica Moore

October 1, 2025

5  out of  5
rating by Monica Moore
"Mrs Karla is amazing!!!"
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Roger Newland

October 1, 2025

5  out of  5
rating by Roger Newland
"I’ve been a customer for over 20 years and have always felt like family. The service is unmatched and they always go above and beyond. Amazing group of people!"
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Jason Parks

September 30, 2025

5  out of  5
rating by Jason Parks
"The professionalism and knowledge that Kenny Smith-State Farm and his Team provide is second to none! I recently had an inquiry concerning auto coverage and Karla DeVille-Bowie assisted me and provided options that best suited my scenario. I truly appreciate the service they provide to their customers."
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David Hudson

September 30, 2025

5  out of  5
rating by David Hudson
"Kenny has been very helpful with all my insurance needs"
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Stacy Peacher

September 30, 2025

5  out of  5
rating by Stacy Peacher
"Kenny and Karla always go out of their way to take care of my personal and business needs. Will never go anywhere else."
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Julie Hernandez

May 28, 2022

5  out of  5
rating by Julie Hernandez
"I love the people and service here!"
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Howard C

November 16, 2021

4  out of  5
rating by Howard C
"Very helpful with an accident that my son had and gave us the information as to the handling he vehicle he totaled."
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Rebecca Cooper

June 22, 2021

5  out of  5
rating by Rebecca Cooper
"Kenny and his team are great at listening to our families needs and sharing their knowledge of how best to protect our family and our future!! They truly care, they are not just trying to sell me a policy that I do not need! Super friendly, understanding and professional!!"
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Christy Charrier

April 7, 2021

5  out of  5
rating by Christy Charrier
"My fav agent, the whole office staff are great!!"